Privacy Policy

1. Information We Collect

We collect the information required to evaluate access requests and operate our services responsibly:

• Contact details and business information you provide when requesting a demo or consultation.
• Operational metadata such as meeting notes, usage context, and billing preferences shared during onboarding.
• Technical telemetry generated by our systems to maintain stability, prevent abuse, and satisfy regulatory duties.

2. How We Use Information

We process personal and operational data to screen agencies, deliver the Continuity platform, optimize performance, and comply with applicable law. We do not sell data, monetize lead lists, or reuse client information for competitors.

3. How We Share Information

We disclose information only when necessary to trusted infrastructure and compliance partners under strict contract. We also share data if required by law, regulation, or to protect the safety and integrity of Continuity, our customers, and their prospects.

4. Data Retention

We retain customer data for the duration of the commercial relationship and the minimum period required to satisfy legal, accounting, or auditing obligations. After that, records are archived or securely deleted.

5. Your Choices

You may request access, correction, or deletion of your information by contacting our legal team. We will respond in accordance with applicable privacy law and contractual commitments.

6. International Transfers

Continuity operates with distributed infrastructure. When data moves across borders we rely on appropriate safeguards such as standard contractual clauses and regional data hosting to preserve continuity, privacy, and compliance.

7. Contact

Questions about this policy or privacy requests can be directed to legal@withcontinuity.com.